Privacy Policy
This policy explains in plain language how the branch website and patient portal handle the information needed to provide healthcare services.
Information we process
We process identity, contact, appointment and information supplied through the portal or while requesting care. Booking links do not place a patient number or medical details in the page address.
How information is used
Information is used to manage the medical record, appointments, communications, care delivery and applicable operational or legal duties. It is not used outside these purposes without a lawful basis.
Protection and retention
Access controls, permissions, tenant and branch isolation, and audit records protect information. Retention follows applicable requirements and the facility policy.
Patient rights
Patients may request access to or correction of their information through approved channels, subject to health-record and statutory retention obligations.
Privacy contact
For privacy questions or requests, use the contact details published on the branch website and the request will be routed to the responsible team.
Last updated: September 12, 2026